The Role of Information and Communication Technology in Business

the role of information and communication technology in business

The role of information and communication technology in business, according to one expert opinion, namely, Rogers (1994) "Technology is a design of instrumental steps to minimize doubts about causal relationships in achieving the expected results."

Communication Technology

Communication technology is a system where hardware, software and users are interconnected so that it can facilitate all human activities, including in the field of communication. In the past, people communicated remotely via telegram which had to cost a lot of money, even needed information from afar to go through POS, but now the development of technology is very fast.

The Role of Information and Communication Technology in Business 

The more technology develops, the more sophisticated the goods produced. Scientists are competing to create an invention that people need in everyday life.

In the current era technology has spread widely even throughout the world where humans use technology well and even they use technology to make new discoveries, but few of them are still abusing technology to commit a crime, therefore it is important to use technology properly.

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Talking about the importance of technology in the Business World, nowadays people are competing to make or create something, their business to sell. In developing their business they use technology, as creatively as possible to attract the attention of consumers.

Nowadays, many business people offer their products online (online shopp). Where the opportunities they get are greater than before (selling offline) For example, offering food. Starting from teenagers and the elderly, many use technology to sell online (sell online), especially in the food sector, for example bakers, who offer their bread online by utilizing applications such as Facebook, Instagram, WhatsApp and so on.

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  As we discussed earlier, technology is indispensable in developing a business. Without technology we cannot access or distribute goods or services. Luckily we have enjoyed technology now.

Such is the role of information and communication technology in business, utilizing existing technology, people will find it easy to do something good for doing a job, online shopping and so on. Therefore, we as youth and women who build the nation need to be wise in utilizing the technology that is developing at this time.


Author Natasyah


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